@charset "UTF-8";:root{--bg-primary: #1d2531;--bg-secondary: #161b22;--bg-card: #1c2230;--bg-hover: #21293a;--border: #2d3748;--border-light: #374151;--text-primary: #e2e8f0;--text-secondary: #94a3b8;--text-muted: #64748b;--accent: #3b82f6;--accent-hover: #2563eb;--accent-light: rgba(59,130,246,.12);--success: #10b981;--warning: #f59e0b;--danger: #ef4444;--critical: #dc2626;--purple: #8b5cf6;--cyan: #06b6d4;--font-display: "Manrope", sans-serif;--font-body: "Inter", sans-serif;--radius: 10px;--radius-sm: 6px;--radius-lg: 16px;--shadow: 0 4px 20px rgba(0,0,0,.4);--shadow-lg: 0 8px 40px rgba(0,0,0,.5);--transition: .2s cubic-bezier(.4, 0, .2, 1)}[data-theme=light]{--bg-primary: #f8fafc;--bg-secondary: #ffffff;--bg-card: #ffffff;--bg-hover: #f1f5f9;--border: #e2e8f0;--border-light: #cbd5e1;--text-primary: #0f172a;--text-secondary: #475569;--text-muted: #64748b;--accent: #2563eb;--accent-hover: #1d4ed8;--accent-light: rgba(37, 99, 235, .1);--shadow: 0 4px 20px rgba(15, 23, 42, 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scaleIn{0%{transform:scale(.95);opacity:0}to{transform:scale(1);opacity:1}}.flex-wrap{flex-wrap:wrap}.justify-end{justify-content:flex-end}.items-start{align-items:flex-start}.gap-1{gap:8px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:var(--radius-sm)}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important;scroll-behavior:auto!important}}.sidebar-overlay{position:fixed;inset:0;background:#00000080;z-index:90;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);animation:fadeIn .2s ease}
